Help Desk Software for Small Business

No seat minimum, no annual commitment, no sales call. Free for two agents, $12 per agent after that — and you can be taking tickets this afternoon.

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Free plan    No credit card    Setup in minutes

Priced for a company you are not

The seat minimum you cannot use

A five-seat floor on a three-person team means paying for two people who do not exist. The quote is per agent; the bill is not.

A year committed before you have used it

Annual billing asks you to be certain in month one. Small teams change shape faster than that, and the discount is only a discount if the fit holds.

A demo before you are allowed to look

Booking a call, sitting through a deck and waiting on a quote is a week of someone's time — spent before you know whether the thing works for you.

Priced for the team you actually have

Most help desks quote per agent and then set a floor of five or ten seats. Here two agents cost nothing and a third costs $12 — you are never paying for empty chairs.

Running the same day

No implementation project and no onboarding call. Create the account, forward your support address, invite your team.

Answer the same question once

Write it into the knowledge base and point clients at the portal, so the questions that arrive five times a week stop arriving.

What's included

Free for 2 agents
No seat minimum
Unlimited tickets
Email-to-ticket
Client portal
Knowledge base
SLA due dates
Canned responses
Time tracking
Recurring & scheduled tasks
Email notifications
iOS, Android & Windows apps

Frequently asked questions

Is there a minimum number of seats?

No. Two agents are free and you add more one at a time.

Do I have to sign an annual contract?

No. It is month to month, and there is no card on file until you choose to upgrade.

What if we outgrow the free plan?

Pro is $12 per agent per month and adds unlimited clients plus IT assets, contracts, projects and properties. Nothing has to be migrated — the same account carries on.

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