Simple ticketing system and task management

Resolve tasks faster, collaborate on projects and requests with teammates, and keep track of your goals.
Image
Image
Main

Features

Stay Organized

Streamline your documentation, project task management, IT ticketing system, help desk, projects and more.

Assets, Clients, Groups and Sites

Manage documentation on your clients, assets and remote offices.

Contract Renewals

Keep track of your contracts and set reminders on upcoming renewals.

Knowledge Base

Enable the built-in knowledge-base to keep documentation, training material, knowledge transfer and more.

Projects

Link multiple tasks under a project so everyone can see the bigger picture.
Image

Additional Features

  Reminders

Get reminders when tasks and tickets are overdue or comes off hold.

  Access Control

Control exactly what each agent has access to.

  Self-service Portal

Allow your clients to manage their requests and see what assets are assigned to them using a simple portal.

  Asset Agent

Install our agent on your computers to automatically sync asset information, like name, mfgr info, serial number, programs installed and more.

  Email Notifications

Receive notifications when tickets are assigned and updated.

  Clone

Quickly clone a task/request to reduce data entry on similiar tasks.

  Canned Responses

Store frequently used responses to save time later.

  Service Level Agreement (SLA)

Set predefined due dates for tasks that belong to an entity (billing audience).

  Export Knowledge Base

Quickly export KB entris to a pdf to share via other channels.

  Support feedback

Allow clients to rate their support using a 5 star rating system when ticket closes.

  Scheduled tasks

Configure repetive tasks, like daily checklist or preventive maintenance tasks.

  Task Templates

Save frequently created tasks as a template to reduce repetitive data entry.

  Free Version

Use our ticketing system free forever, or modify your subscription at any time.

  More

Vertask ticketing system offers many additional features to help keep you on track and organized.

 

Simple Pricing

Free for teams of two, or $5.00 per agent.