Get reminders when tasks and tickets are overdue or comes off hold.
Control exactly what each agent has access to.
Allow your clients to access a simplified portal to manage or create new requests and access shared knowledge base entries.
Use our ticketing system free forever, or modify your subscription at any time.
Receive notifications when tickets are assigned and updated.
Quickly clone a task/request to reduce data entry on similiar tasks.
Store frequently used responses to save time later.
Set predefined due dates for tasks that belong to an entity (billing audience).
Quickly export KB entris to a pdf to share via other channels.
Allow clients to rate their support using a 5 star rating system when ticket closes.
Configure repetive tasks, like daily checklist or preventive maintenance tasks.
Save frequently created tasks as a template to reduce repetitive data entry.
Vertask ticketing system offers many additional features to help keep you on track and organized.
Connect with third party apps and services
Sync all your azure users with Vertask and invite them to the client portal
Sync your assets from LogMeIn Central to add to tickets and create documentation.
Allow your users to create a support request from your website with our plugin.
Free for two agents, or $5.00 per agent
Looking for an all-in-one solution to streamline your project management and helpdesk ticketing needs? Look no further than Vertask! Our easy-to-use platform offers a wealth of features to help you stay organized and boost your productivity using task management.
With Vertask, you can manage support tickets with a simple ticketing system, a simple knowledgebase tool, assets, contract management, and project tasks all in one place. Our user-friendly tools make it easy to stay on top of everything, whether you're working on a large project or just need to manage day-to-day tasks.
Stay organized with features like documentation management, IT ticketing systems, and helpdesk tools. Manage clients, assets, and remote offices with ease. Keep track of contract renewals and set reminders for upcoming renewals. And enable our built-in knowledge base to keep documentation, training materials, and knowledge transfer organized and accessible.
Our helpdesk ticketing offers features like reminders for overdue tasks and tickets, access control to ensure that each agent only has access to the information they need, and a self-service portal that allows clients to manage their requests and see what assets are assigned to them. Plus, our ticketing system is free forever, and you can modify your subscription at any time.
We also offer integrations with third-party apps and services like Microsoft Azure, LogMeIn Central, and Zapier making especially great for automation as well as an IT ticketing system. And with our website and blog plugins, you can allow your users to create support requests directly from your website.
Ready to streamline your project task management and helpdesk ticketing needs? Try Vertask today!