Simple Task Management and Ticketing System with AI

Work by yourself or with a team to keep track of your tasks and requests, knowledge base articles, assets and contracts with our user-friendly solution. Perfect for support teams.
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Features

Stay Organized

Streamline your documentation, ticketing system, projects and more.

Artificial Intelligence (AI)

Use AI to generate content and search your data quickly for solutions.

Simple Ticketing System & Task Management

Quickly create tasks and include additional support agents, clients, assets and more.

Contract Reminder

Our simple contract management tool lets you keep track of your contracts and set reminders on upcoming renewals.

Knowledge Base Tool

Our simple knowledgebase tool lets you keep your documentation, training material and knowledge transfer organized and easy to find value in your data.

Projects

Link multiple tasks under a project so everyone can see the bigger picture.
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Additional Features

  Reminders

Get reminders when tasks are past due.

  Access Control

Control what each agent has access to.

  Self-service Portal

Allow clients to access a simplified portal to create and manage existing requests.

  Free Version

Use our ticketing system free forever, or modify your subscription at any time.

  Email Notifications

Receive notifications when tickets are assigned and updated.

  Clone

Quickly clone a task/request to reduce data entry on similiar tasks.

  Canned Responses

Store frequently used responses to save time later.

  Service Level Agreement (SLA)

Set predefined due dates for tasks that belong to an entity (billing audience).

  Export Knowledge Base

Quickly export KB entris to a pdf to share via other channels.

  Support feedback

Allow clients to rate their support using a 5 star rating system when ticket closes.

  Scheduled tasks

Configure repetive tasks, like daily checklist or preventive maintenance tasks.

  Task Templates

Save frequently created tasks as a template to reduce repetitive data entry.

  Generate Content

Use AI to generate new data and solutions.

  More

Vertask ticketing system offers many additional features to help keep you on track and organized.

 

Simple Pricing


 

$9.00/ per agent

Free for teams of two with all features included, except for Insight AI. Limited 30 Insight searches per month for each agent on free accounts.