Get reminders when tasks and tickets are overdue or comes off hold.
Control exactly what each agent has access to.
Allow your clients to manage their requests and see what assets are assigned to them using a simple portal.
Install our agent on your computers to automatically sync asset information, like name, mfgr info, serial number, programs installed and more.
Receive notifications when tickets are assigned and updated.
Quickly clone a task/request to reduce data entry on similiar tasks.
Store frequently used responses to save time later.
Set predefined due dates for tasks that belong to an entity (billing audience).
Quickly export KB entris to a pdf to share via other channels.
Allow clients to rate their support using a 5 star rating system when ticket closes.
Configure repetive tasks, like daily checklist or preventive maintenance tasks.
Save frequently created tasks as a template to reduce repetitive data entry.
Use our ticketing system free forever, or modify your subscription at any time.
Vertask ticketing system offers many additional features to help keep you on track and organized.
Connect with third party apps and services
Allow your users to access your self service portal with their Microsoft account.
Import your assets from LogMeIn Central in order to create tickets and documentation on assets.
Allow your users to create a support request from your website with our plugin.
Free for teams of two, or $5.00 per agent.