SIMPLE TICKETING SYSTEM

Streamline Your IT Management with Our All-in-One Ticketing System

Are you tired of juggling multiple tools to manage clients, track assets, and handle support tickets? Our comprehensive ticketing system is designed to simplify IT management by integrating all the essential features you need into one powerful platform.

Key Features

• Seamless Integration with Zapier
  Our system integrates with Zapier, enabling you to automate client creation, retrieve client information, and manage tasks and tickets effortlessly. Additionally, you can sync and retrieve asset information, ensuring all your data is centralized and easily accessible.

• Entra Integration for Device and User Sync
  Sync devices and users directly from Microsoft Entra, ensuring that your IT environment is always up-to-date with the latest data.

• LogMeIn Central Computer Sync
  Easily sync computers from LogMeIn Central into our system, allowing for a seamless overview and management of all devices.

• Project Dashboard
  Create and manage tasks and tickets, and group them under a centralized project dashboard for easy tracking and management.

• Self-Service Portal
  Empower your users with a self-service portal where they can create tickets and view assets assigned to them. This reduces the burden on your IT team and speeds up issue resolution.

• Asset Management and Tracking
  Keep track of all your assets, link them to knowledge bases (KBs) and tickets, and monitor their lifecycle. Assets can be easily assigned to users or groups, and linked to relevant KB articles and support tickets for quick reference.

• Knowledge Base (KB) Management
  Share KB articles with specific users or make them private. Block clients from seeing KB articles they are part of to protect sensitive information. Our AI-powered search functionality allows you to quickly find relevant KB articles and support information.

• AI-Powered Search
  Use AI to search through tasks, KB articles, and contracts, ensuring that you always find the information you need when you need it.

• Contract Management
  Track contracts, set reminders for renewals or important dates, and use AI to search contracts for specific data, making contract management effortless.

Why Choose Our Ticketing System?

• Efficiency: Centralize all your IT management tasks in one place, reducing time spent switching between tools.
• Automation: Leverage integrations and AI-powered features to automate repetitive tasks, allowing your team to focus on more critical issues.
• User Empowerment: Provide your users with tools to manage their own tickets and assets, reducing the workload on your IT team.
• Security: Control who can see what information with robust privacy settings, ensuring that sensitive data is protected.

Get Started Today!
Transform your IT management with our ticketing system. Sign up now and take the first step towards a more efficient and streamlined workflow.