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Help DeskTicketing, email-to-ticket, canned replies Task ManagementTickets & to-dos in one queue, kanban, timers Asset ManagementEntra/Intune & LogMeIn sync SLA ManagementResponse & resolution targets, breach reports (Pro) ContractsRenewals, reminders, documents Client PortalBranded, passwordless self-service Properties & FacilitiesSites, leases, inspections, health ProjectsPhases, dependencies, kanban Knowledge BaseDocs & client self-service WorkbooksCustom data tables & checklists Reports & AnalyticsPro plan: 55 built reports, CSV & Excel export AI AssistantDo it in plain English IntegrationsMicrosoft, LogMeIn & more
Solutions

For Small MSPsOne PSA instead of five tools Internal IT TeamsEmployee help desk & asset tracking Co-Managed ITShared queue, scoped by permission Solo IT & ConsultantsA PSA sized for one Schools & DistrictsStudent device tracking & staff help desk Property & FacilitiesTenant requests, leases & inspections Retail & HospitalityEvery store, venue and site in one view NonprofitsSerious IT on a free plan
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