Give employees an easy way to get help and give your team one place to run it — tickets, a knowledge base, device inventory synced from Entra/Intune, SLAs and the reports leadership asks for.
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A simple request portal for staff on top of ticketing, categories and SLAs that keep your team organized.
Sync users and devices from Microsoft Entra/Intune so your inventory stays current without spreadsheets.
Aging, volume, SLA compliance and agent-performance reports — export-ready for the numbers you get asked for.
No. In-house IT teams use it as an internal help desk with employee ticketing, a knowledge base, device inventory and SLA reporting.
Yes — the portal uses passwordless email sign-in, so staff can raise and track requests without another password to manage.