Give employees an easy way to get help and give your team one place to run it — tickets, a knowledge base, device inventory synced from Entra/Intune, SLAs and the reports leadership asks for.
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A chat message, a corridor conversation, a tap on the shoulder. All of it is real work and almost none of it is written down anywhere.
At budget time the honest answer to "what did you handle?" is a shrug, which is a weak position to be in when headcount is being decided.
The printer, the door badges, the reporting tool somebody bought — ownership is settled per incident, argued each time, and never written down.
A simple request portal for staff on top of ticketing, categories and SLAs that keep your team organized.
Sync users and devices from Microsoft Entra/Intune so your inventory stays current without spreadsheets.
Aging, volume, SLA compliance and agent-performance reports — export-ready for the numbers you get asked for.
No. In-house IT teams use it as an internal help desk with employee ticketing, a knowledge base, device inventory and SLA reporting.
Yes — the portal uses passwordless email sign-in, so staff can raise and track requests without another password to manage.
Free plan, 2 agents Unlimited tickets, no credit card
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