IT Asset Management, Synced from Intune & Entra

Pull devices and users from Microsoft Entra/Intune and LogMeIn Central into one place — see each device's compliance, encryption and Defender health, retrieve its recovery keys, and act on it without leaving your ticket.

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Entra/Intune & LogMeIn sync

Devices and users flow in automatically and stay current — serial, OS build, primary user and more, with no inventory spreadsheets.

Compliance & security at a glance

Intune compliance, BitLocker encryption, Microsoft Defender health and last check-in on every device — with a Compliance & Health report you can export.

Act on the device

Force an Intune sync, run a full Defender scan, reveal LAPS/BitLocker recovery keys, or jump straight into Entra/Intune — from the asset itself.

What's included

Sync from Entra/Intune
Import from LogMeIn Central
Intune compliance status
BitLocker encryption status
Microsoft Defender health
Last check-in & OS build
LAPS & BitLocker recovery keys
Force Intune sync
Full Defender scan
Open in Entra / Intune
Auto-link device to its user
Compliance & Health report
Auto-disable removed devices
Asset groups & types
Lost & found
CSV import
Linked to tickets, clients & contracts

Microsoft Intune, built in

Connect Microsoft Entra & Intune and every managed device carries its live posture into Vertask — and you can act on it without opening another console.

Security & compliance posture

  • Intune compliance state (compliant / non-compliant) on every device
  • BitLocker encryption status, verified against escrowed recovery keys
  • Microsoft Defender health — real-time protection & signature freshness
  • Last Intune check-in and OS build (patch level) at a glance

Act on the device

  • Force an Intune sync / check-in
  • Trigger a full Microsoft Defender scan
  • Reveal Windows LAPS local-admin & BitLocker recovery keys on demand
  • Deep-link straight to the device in Entra or Intune

Governance & control

  • Recovery-key access limited to all agents or a chosen agent group
  • Every recovery-key retrieval written to the audit log
  • Devices auto-link to their primary user (your PSA client)
  • Auto-disable devices removed from Entra/Intune

Reporting & export

  • Compliance & Health report across all devices
  • Filter by compliant, non-compliant, encrypted or “needs attention”
  • Export to CSV, Excel or PDF for QBRs and audits

Frequently asked questions

Does Vertask sync with Microsoft Entra and Intune?

Yes — Vertask syncs users and devices from Microsoft Entra/Intune (and imports assets from LogMeIn Central), then keeps each device's compliance, encryption, Defender health, last check-in, OS build and serial number up to date.

Can I see device compliance and security posture?

Yes. Each Intune device shows its compliance state, BitLocker encryption, Microsoft Defender status (real-time protection and signature freshness) and last check-in — and the Compliance & Health report rolls it up across every device, exportable to CSV, Excel or PDF.

Can I retrieve BitLocker or LAPS recovery keys?

Yes — reveal a device's Windows LAPS local-admin password and BitLocker recovery keys on demand from the asset page. Access can be limited to all agents or a specific agent group, and every retrieval is written to the audit log.

Can I run Intune actions from Vertask?

Yes — force an Intune sync/check-in and trigger a full Microsoft Defender scan without leaving Vertask, or deep-link straight to the device in Entra or Intune. Devices also auto-link to their primary user, and devices removed from Entra/Intune can be disabled automatically.

Do I need an RMM to manage assets?

No. Vertask is a help desk + PSA with built-in Entra/Intune and LogMeIn sync. It is not an RMM, so if you need full remote monitoring you would pair it with one.

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