Know what you own — and prove it

An inventory is only worth keeping if you can defend it. Vertask records every device, every reassignment and every warranty date permanently, syncs the Microsoft estate automatically, and exports the evidence when finance, an auditor or an insurer asks for it.

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The question is never “how many laptops”

It is “where is this one, who signed for it, and can you show me?” A count in a spreadsheet cannot answer that, which is why inventory becomes a fire drill exactly when it matters.

Nobody can prove custody

The device was handed over in a corridor. There is no record, so a dispute becomes one person’s memory against another’s.

The audit becomes a week of work

Reconciling a spreadsheet against reality means walking the floor, and the result is stale again by the time it is signed off.

Nobody knows the true position

Warranty status, age and replacement need are spread across three systems, so budgeting is guesswork dressed as a number.

Inventory you can defend

Permanent chain of custody

  • Every reassignment records who changed it, when, and why
  • The history survives the person who made the change leaving
  • Surfaced as an ownership-changes report, not buried in a log
  • Answers “who had this before it broke?” without relying on memory

A count that updates itself

  • Microsoft Entra and Intune devices sync automatically
  • LogMeIn Central machines import directly
  • Devices removed at source are flagged rather than disappearing
  • CSV import and a REST API cover everything outside Microsoft

The numbers finance actually asks for

  • Asset lifecycle and age reporting across the estate
  • Warranty expiry, so replacement budgeting stops being a guess
  • Spend tracked against the contract covering the equipment
  • Thirteen built-in asset reports, exportable to CSV or Excel

Structure that matches reality

  • Asset types you define, not a fixed list of categories
  • Groups per site, per department, per client
  • Lost & Found catches anything never filed into a group
  • Every asset ties to its client, its site and its contract

Evidence, not assertions

  • Documents and photos attach to the asset record
  • Text inside scanned documents and photos is read automatically
  • A search finds a serial number inside a photographed label
  • Full audit logging of who changed what

Controlled access to the register

  • Permission levels decide who can see and who can change
  • Individual assets can be shared with specific agent groups
  • Multi-factor authentication on agent accounts
  • Client IP firewall for portal access

What an audit looks like afterwards

1

Pull the current position

The register is already live because the Microsoft estate syncs itself, so there is nothing to reconcile before you start.

2

Answer the custody questions

Each device carries its assignment history — who has it now, who had it before, and when it changed hands.

3

Attach the evidence

Purchase documents, photos and condition records live on the asset. Text inside scans is searchable, so the paperwork is findable.

4

Export and hand it over

CSV or Excel out of any of the thirteen asset reports, or straight from the API into whatever finance actually uses.

Who it’s for

Operations & finance

A defensible count with the evidence attached, and lifecycle reporting that turns replacement budgeting into arithmetic.

IT managers

One register, current by default, with the Microsoft estate maintaining itself and everything else importable.

Auditors & compliance

Permanent ownership records, full change logging and exports in a format that does not need explaining.

What’s included

Entra & Intune sync
LogMeIn Central import
CSV import & export
Custom asset types
Asset groups
Lost & found
Ownership change history
Warranty expiry tracking
Lifecycle & age reports
Documents & photos per asset
Attachment OCR search
Linked clients, sites & contracts
Contract spend tracking
13 asset reports
Audit logs
Per-asset agent access
Multi-factor authentication
REST API

Frequently asked questions

Is inventory management included in the free plan?

No — assets are a Pro module at $12 per agent per month. The help desk is free for two agents with unlimited tickets, so you can start there and switch inventory on when you need it. We would rather say that here than after you have signed up.

Does it scan the network to find devices?

No. There is no discovery agent and no network scanning. Devices arrive from Entra/Intune sync, LogMeIn Central import, CSV, the REST API or manual entry. Vertask is not an RMM and does not pretend to be one.

Can I track things that are not computers?

Yes. Asset types are yours to define, so monitors, phones, furniture, tools, licences and equipment all work the same way — same groups, same custody history, same reports.

Does it do barcode or QR scanning?

Not today. An asset can store a serial or tag number as a field and it is fully searchable, but there is no built-in scanning. If a scanner workflow is essential, that is worth knowing before you evaluate.

Can it handle depreciation or fixed-asset accounting?

No. Vertask tracks what you own, who has it and what it is covered by — not book value or depreciation schedules. Export to CSV or Excel and let your accounting system do that part.

How do I get an existing spreadsheet in?

CSV import. Map your columns once, and everything imported behaves like any other asset afterwards: groups, tickets, warranty tracking, custody history and reports.

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