Whether it is forty stores, a dozen restaurants or a portfolio of venues, Vertask keeps the equipment, requests, contracts and network details for every location in one place — and tells you which site needs attention today.
Get Started Free See PricingFree forever No credit card Setup in minutes
Every location has its own equipment, its own faults and its own way of asking for help. None of it rolls up, so problems are only visible once they are expensive.
A site manager calls someone they know. It is never logged, so the same fault at eleven sites looks like eleven unrelated incidents.
Which router is at which site, on which circuit, with which external IP — usually in one person's head or an out-of-date spreadsheet.
Leases and service agreements across dozens of sites, each with a different date, none of them visible until one lapses.
The site manager raises it in the portal or emails it. It becomes a tracked job against that location automatically.
It carries the site, the equipment and its warranty status — so whether it is a repair or a claim is obvious immediately.
The engineer arrives knowing what is installed and what was done last time. Time and parts are logged against the job.
The site health score updates, and the fault joins the estate-wide picture that shows which sites and which equipment keep failing.
One view across every location, with the sites that need attention surfacing on their own.
A simple way to report a problem and see what is happening, without chasing anyone.
Turn up already knowing what is installed, what is under warranty and what was done last visit.
Yes. Site managers use the portal and see their own location’s requests, while head office keeps the estate-wide view. Your own teams can be scoped by region or site group so a regional engineer sees only their patch.
There is no dedicated point-of-sale integration. The equipment register is deliberately generic, so terminals, printers, kitchen and AV equipment are all tracked the same way — imported by CSV, created through the REST API, or added as you go. If your POS estate is Microsoft-managed, those devices can sync automatically.
There is no limit on locations. Pricing counts agents — the people resolving requests — not sites or equipment, so adding locations does not change what you pay.
Yes. Build a checklist once and clone a fresh copy per site for opening checks, health and safety walks or annual inspections, without altering the master version.
No. Anyone who only raises and follows requests uses the portal and does not consume a paid seat, however many sites you have. You pay for the people who do the resolving.