ASSET TRACKING

Optimize Your IT Operations with Our Advanced Asset & IT Ticketing System

Efficient IT management is essential for any business, and our Asset & IT Ticketing System is designed to make that a reality. Whether youre tracking devices, managing support tickets, or ensuring contract compliance, our system provides the tools you need to keep everything running smoothly.

Key Features

• Comprehensive Asset Management
  Gain full visibility over your IT assets with our robust tracking system. Easily monitor asset lifecycle, assign assets to users, link assets to tickets and knowledge bases (KBs), and track their status in real-time. Our platform ensures that all your assets are accounted for and efficiently managed.

• Streamlined IT Ticketing
  Manage and resolve IT issues faster with our simple ticketing system. Users can create tickets through a self-service portal, and IT teams can prioritize, track, and resolve tickets with ease. Each ticket can be linked to specific assets, ensuring that all relevant information is readily available.

• Self-Service Portal for Users
  Empower your users with a dedicated portal where they can view assets assigned to them, create new tickets, and track the status of their requests. This reduces the burden on your IT staff while enhancing user satisfaction.

• AI-Powered Asset & Ticket Search
  Quickly locate assets, tickets, and relevant knowledge base articles with our AI-powered search functionality. This feature allows your team to find the information they need without sifting through endless records, leading to quicker resolutions and better decision-making.

• Integration with Zapier for Automated Asset & Ticket Management
  Our system seamlessly integrates with Zapier, enabling automation of routine tasks like asset creation, ticket generation, and information retrieval. This integration ensures that your data is always synchronized and up-to-date across your IT ecosystem.

• Device & User Sync with Microsoft Entra
  Keep your asset database and user directory in sync with Microsoft Entra integration. Automatically update device and user information, reducing manual data entry and minimizing errors.

• LogMeIn Integration for Device Management
  Sync and manage computers from LogMeIn directly within our platform, providing a unified view of all your devices and their status. This integration simplifies remote IT management and ensures that all your assets are covered.

• Contract Management & Reminders
  Track contracts associated with your IT assets and set up automated reminders for renewals or key dates. Use AI to search through contracts and ensure compliance with ease.

• Project Dashboard for Asset & Ticket Grouping
  Organize and manage related tasks and tickets under a centralized project dashboard. Group assets and tickets together to streamline project management and ensure that nothing falls through the cracks.

Benefits of Our Asset & IT Ticketing System

• Efficiency: Streamline your IT operations by consolidating asset tracking and ticket management in one powerful platform.
• Automation: Automate repetitive tasks and ensure your IT data is always up-to-date, freeing your team to focus on higher-value activities.
• Enhanced Visibility: Gain complete visibility over your IT assets and tickets, making it easier to manage and resolve issues.
• User Empowerment: Allow users to manage their own tickets and view assets through a user-friendly portal, reducing the load on your IT team.
• Security: Protect sensitive information with robust privacy controls, ensuring that only authorized users can access specific data.

Transform Your IT Operations Today!
Get started with our Asset & IT Ticketing System and experience a more efficient, organized, and secure way to manage your IT environment.