Get reminders when tasks and tickets are overdue or comes off hold.
Control what each agent has access to.
Empower clients with a secure portal to track tasks, access the knowledge base, and more.
Use our simple ticketing ticketing system free forever, or grow your team with a subscription.
Receive notifications when tickets are assigned and updated.
Quickly clone a task/request to reduce data entry on similar tasks.
Store frequently used responses to save time later.
Set predefined due dates for tasks that belong to an entity (billing audience).
Quickly export KB entries to a pdf.
Allow clients to rate their support using a 5 star rating system when ticket close.
Automate repetitive tasks, like daily checklist or preventive maintenance tasks.
Save a task as a template to reduce time it create and resolve a task.
Forward emails requests from clients straight to the ticketing system to create a ticket.
Start a timer on a task to track how much time was spent.
Vertask IT ticketing system offers many additional features to help keep you on track and organized.
Connect with third party apps and services with our simple ticketing system
First 2 agents free, then $7.00 for each additional.
Note: There are no limits on clients.
