The All-in-One PSA & Help Desk
for Lean IT Teams & MSPs

Tickets, IT assets, contracts, and a client portal in one cloud app — with an AI assistant that does whatever you ask, in plain English. Sync assets from Microsoft Entra and LogMeIn, stay ahead of every renewal, and get running in minutes. Free to start, no credit card.

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Free forever    No credit card    Setup in minutes

Vertask help desk and PSA dashboard for IT teams — tickets, assets, and contracts
One platform

More than a help desk — a PSA for how IT actually runs

Tickets are just the start. Vertask brings the rest of your service desk into one app, so nothing lives in a spreadsheet or a second subscription.

Help Desk

Ticketing, email-to-ticket, canned replies, timers — the queue that runs your day.

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Asset Management

Devices & users synced from Microsoft Entra/Intune and LogMeIn, linked to every ticket.

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SLA Management

Per-client response & resolution targets, business hours, breach alerts and scorecards.

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Contracts & Renewals

Every agreement, value and renewal date in one place — with reminders before they lapse.

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Client Portal

A branded, passwordless portal where clients submit, track and self-serve.

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Workbooks

Custom data tables and compliance checklists for anything your team tracks.

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Meet the AI assistant

Built for how you work

Whether you run an MSP, an internal IT team, or a one-person shop — Vertask is sized to fit.

Small MSPs

One PSA instead of five tools — tickets, SLAs, contracts and a client portal, priced for a small shop.

Internal IT Teams

An employee help desk with device inventory, SLAs and the reports leadership asks for.

Co-Managed IT

A shared queue and asset record, scoped by permission, so the MSP and in-house staff work as one.

Solo IT & Consultants

A right-sized PSA that makes a one-person shop feel like a real service desk.

Integrations

Connect Vertask with the tools your team already uses — and automate the work that slows you down.

Microsoft Entra integration with Vertask task management

Sync Users and Devices

Microsoft Entra / Intune

Sync Microsoft Entra users and devices directly into Vertask to link assets, track issues, and manage requests — all from one task management dashboard.

LogMeIn Central asset management integration

LogMeIn Central

Asset Management

Import assets from LogMeIn Central to track device issues, link to tasks, and maintain full documentation — keeping your asset management and task management in sync.

Zapier workflow automation for Vertask

Zapier

Workflow Automation

Connect Vertask to 6,000+ apps via Zapier. Automate task creation, notifications, and workflows without writing a single line of code.

 

Pricing

Free forever for solo IT pros and small teams. Upgrade to Pro for unlimited agents, assets, contracts and the full PSA feature set.

Free

For individuals and small teams getting started

$0 /forever
  • Up to 2 agents
  • Task management
  • Client management (64 Clients)
  • Knowledge base
  • 32 Insight Queries Per Day
  • Email notifications
Get Started Free
Most Popular

Pro

For growing teams that need the full platform

$15 /agent/month
  • Unlimited clients
  • Everything in Free
  • Unlimited Insight Queries
  • Asset management
  • Projects & contracts
  • Property management
  • Workbooks & integrations
Start Free, Upgrade Anytime
Free Pro
Users / Agents 2 Unlimited
Daily Insight AI Usage 16 Unlimited
Task Management
Knowledge Base
Asset Management
Client Management
Contract Management
Project Management
Property Management
Workbooks
Integrations

Optional Add-ons

Extend your Pro plan with only what you need.

Insight Pro

$5/agent/mo

Get Advanced AI data processing. Highly recommended for teams of 5 or more, for helpdesks and enterprise users.

Add-ons are available on the Pro plan. Contact us to get set up.

Frequently Asked Questions

Yes. Vertask offers a free forever plan for small teams with up to 2 agents — no credit card required. It includes task management, ticketing, client management (100 mx) and self service portal, and knowledgebase.

Vertask is designed with no learning curve — most teams are up and running in minutes. The interface is built around simple lists and cards so anyone can jump in without training.

Yes. Vertask works as a free help desk software for small businesses with ticketing, a client portal, internal notes, and email-to-ticket conversion.

Yes. Vertask includes an IT ticketing system with task tracking, asset management, contract renewals, and a client self-service portal.

Yes. The free plan is free forever with no time limit. Upgrade any time to add more agents and unlock pro features.

The free plan supports up to 2 agents. Pro plans are billed per agent with no upper limit — add or remove agents any time.

Yes. Insight AI is built into Vertask and can do anything you do manually — draft replies, summarize tickets, suggest next steps, and more.

Yes. Vertask includes a self-service client portal where clients can submit tickets, check status, and view your knowledge base.

Yes. Vertask works great for individuals — use the free plan to manage your own tasks, projects, and reminders.

Yes. Freelancers and consultants use Vertask to track client work, log time, manage contracts, and share project status with clients.

Property Management lets you create a register of physical locations and link tasks, contracts, and assets to each one.

Log contracts with start dates, end dates, and renewal terms — Vertask reminds you before expiration so nothing slips through.

Yes. Projects let you group related tasks, set timelines, assign owners, and track progress in one view.

Workbooks are flexible data tables you can customize — track inventory, vendors, licenses, or any structured data your team needs.

Run your whole service desk from one place

Tickets, assets, contracts, SLAs and a client portal — free to start, no credit card, running in minutes.

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