Track, update, and rate your requests Last updated: Aug 16, 2026

Follow your support requests from submission to resolution.

1. Open Requests to see all your tickets. Filter with All, Open, or Closed, or search by title or keyword.
2. Click a request to open it. The progress bar shows its stage: Created, Assigned, In Progress, and Resolved.
3. Add a reply or extra information in the Conversation section.
4. Once a request is resolved, use Rate This Support to leave a star rating.

The sidebar shows who the request is assigned to and its created/resolved dates. Your dashboard also shows your on-going and resolved totals.