Submit a support request Last updated: Aug 16, 2026

Open a new support ticket from the portal.

1. Click New Request on the dashboard, or the + New Request button at the top-right.
2. Enter a Request Title — a brief summary of your issue.
3. Optionally choose a Category to help route your request.
4. Describe the issue in Details, then click Submit Request.

Your new request appears under Requests, where you can track its progress.