Set up Email to Ticket Last updated: Aug 16, 2026

Turn an inbox into tickets automatically by configuring an inbound email address.

1. Go to Settings > Email to Ticket.
2. Open the New tab, enter the e-mail address you want to turn into tickets, and click Configure.
3. The address then appears under Configured Emails, where you can manage it later.

To stop specific senders, see Email to Ticket - Block Sender. If messages aren't creating tickets, see Email to Ticket Troubleshooting.