How to close or end a task/ticket Last updated: Sep 26, 2026

To close a task or ticket and mark it complete:

1. Open the task.
2. Click the status button at the top right of the task (or Options > Change Status).
3. In the Status Update window, choose the new Status and a Resolution so you'll know the outcome later.
4. Click Save.

Resolutions can be customized under Settings > Resolutions.