How to close or end a task/ticket Last updated: Mar 15, 2020

To close or end a task and mark it complete, navigate to the task you want to edit.

On the task editor, click on the exiting status in red:

Once the task resolution form pops up, change the "Close Task" drop-down to Yes. You may also want to select a "Task Outcome" while on the page, so you'll know in the future what the outcome of the task/ticket was.