How to change your password Last updated: Sep 26, 2026

Clients

Clients do not use a password. A one-time passcode is emailed to them each time they sign in.

Agents

If you can't sign in, use the Forgot Password option. To change your password while signed in:

1. Click your name in the top right and choose Account Settings.
2. Open Account.
3. Enter your Current Password, then your New Password and Confirm Password.
4. Click Update Account.