Create a New Property (Site/Office) Last updated: Aug 16, 2026
Properties (formerly Sites) are good for companies that have multiple offices/facilities. This allows you to store useful information about your location, and link that location to things like tasks and clients. This can be things like IP info, ISP info, and other useful troubleshooting information for the property.
For example, if you have an IT Helpdesk that uses Vertask, it may be useful for them to quickly see info about a property, like who the internet carrier is, who the point of contact is, and more. Simply add the details. You and your team members can see, share and update the details.
Or, you may want to see which clients are at each property, or what tasks/tickets are open on a property.
How to create a new property
To create a new property, expand Properties on the left nav and click New Property. You can also click the '+' on the top nav and select Property.
At a minimum, you need to give the property a name. For example, 'Main Office', or something like 'Office 295 - Cleveland West'. You can then add other useful info like a contact number and address. Once you are done adding the property information, save it. The property is now saved and you can start tagging it to tasks and users.